64, Victor Cr, Narre Warren, VIC 3805

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1300 853 204
0489 073 262
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Personal Care

Maintaining personal hygiene is crucial for overall health, confidence, and well-being. Our Personal Care services are designed to assist individuals with:

  • Bathing and showering assistance
  • Dressing and grooming support
  • Oral hygiene care
  • Toileting and continence management
  • Mobility support and transfers
  • Skincare and haircare

Our caregivers provide these services with respect, dignity, and sensitivity, ensuring that clients feel comfortable and cared for at all times.

Maximising Your Home Care Package

Choosing the right Home Care Package Provider is key to ensuring you receive the best possible care and support tailored to your needs. This guide will help you make an informed decision, giving you confidence that your provider prioritises your well-being and helps you live comfortably at home.

How to Choose the Right Home Care Package Provider

Your Home Care Package is designed to support YOU, and your provider should maximise these funds to deliver the necessary care services. When selecting a provider, consider the following factors:

  1. Availability
    Ensure the provider has the necessary staff and resources to deliver the care you require. Ask when they can commence services to avoid unnecessary delays.
  2. Cost Transparency
    Home Care Package Providers have different fee structures. Select a provider that ensures the majority of your package funds go towards actual care services rather than administrative costs.
  3. Comprehensive Services
    Your provider should be able to deliver all the services you are eligible for under your Home Care Package, ensuring a seamless and efficient care experience.
  4. Specialised Care
    If you or your loved one require specialised support, it's essential to choose a provider with expertise in the following areas:
    • Palliative Care – Compassionate support for individuals with serious or terminal illnesses.
    • Dementia Care – Tailored assistance for those living with memory loss and cognitive decline.
    • Respite Care – Temporary relief for primary caregivers, ensuring continuity of care.
    • High-Intensity Nursing & Clinical Services – Advanced medical support for complex health needs.

    Selecting a provider with experience in these specialised services ensures you receive the right level of care tailored to your individual needs.

  5. Support for Diverse Needs
    If English is not your first language, consider a provider offering multilingual support to ensure clear communication and culturally appropriate care.
  6. Quality Standards
    Verify that the provider meets Australia’s Aged Care Quality Standards, ensuring they adhere to the highest care and compliance requirements.

What Defines a Good Home Care Package Provider?

A reliable provider should also offer:

  • A proven track record of delivering quality services.
  • A dedicated Care Manager to oversee your care plan.
  • Regular reviews to adjust your care as needed.
  • Strict quality control measures to ensure high service standards.
  • A transparent and efficient complaints process.

By keeping these key factors in mind, you can choose a provider that truly prioritises your well-being, ensuring you receive the highest level of care and support to live safely and independently at home.

Details of the Participant
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No
Yes
No
Yes
No
Fully Verbal
Non-Verbal
Other
Independent
Non-Ambulant
Requires some supervision
No issues
Hard of Hearing
Deaf
Use of Hearing Aids
No issues
Legally blind
Completely blind
Other
Yes
No
Other
Details of Person Making Referral ( If same as above , please leave blank)

Home Care Package Services